Frequently asked questions
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What's in the kit?
What's in the kit?
A glowing chest strap, four leg bands and a 100 cm LED tail light. Pick steady glow, slow flash or fast flash, and your horse is seen from the front, the sides and behind on dark trails and roads.
How long does shipping take?
How long does shipping take?
Shipping is free worldwide. Estimated processing time is 2-5 business days and estimated delivery time is 7-14 business days after your order ships. Times may vary, and every package is tracked. See our Shipping Policy.
Can I return it?
Can I return it?
Yes, you have 30 days to return it. If something arrives damaged, email us a photo within 7 days. See our Refund Policy.
How do I contact you?
How do I contact you?
Email contact@trotlight.shop or use our contact form. We reply within 24 hours, Monday to Friday.